What Incell means on the iPhone 11
Your iPhone 11 shipped with a 6.1-inch Liquid Retina HD display, and that is an LCD. Incell is an LCD too: the touch layer is built into the display cell itself rather than bonded on top as a separate sheet, which keeps the panel thin and the touch response direct.
So on this model an Incell screen is the same kind of display you had, not a step down to a different technology. It is the sensible, lower-cost way to get an iPhone 11 back to how it was.
iPhone 11 Incell replacement screen overview
This iPhone 11 Incell replacement screen is a complete front display assembly for the iPhone 11, fitting models A2111, A2221 and A2223. It replaces a cracked, blacked-out or unresponsive screen.
Released in 2019, the iPhone 11 kept the XR’s LCD approach and sold in very large numbers, so plenty are still in daily use.
Important information
- This is an aftermarket replacement display, not an Apple original part.
- GA Tech NZ is not affiliated with, authorised by, or endorsed by Apple Inc.
- Apple, iPhone, Liquid Retina HD, True Tone, Face ID and Haptic Touch are trademarks of Apple Inc., used here only to identify the device this part fits.
Which faults this screen fixes
- Cracked or shattered glass, whether or not touch still responds
- A black screen on a phone that still rings, vibrates or charges
- Dead zones, ghost touch, or touch landing in the wrong place
- Vertical lines, dead pixels or blotches in the picture
- Glass lifting away from the frame
Rule out first: a phone showing no sign of life at all is more likely a battery or logic board fault than a display one, and glass that lifts without a drop usually means a swollen battery pushing it out.
iPhone 11 Incell replacement screen specifications
| Specification | Detail |
|---|
| Product type | Replacement front display assembly |
| Grade | Incell |
| Display technology | LCD, with the touch layer built into the display cell |
| Original display | 6.1-inch Liquid Retina HD (LCD) |
| Compatible model | iPhone 11 (A2111, A2221, A2223) |
| Display size | 6.1-inch |
| Refresh rate | 60Hz, the same as the original panel |
| Touch | Haptic Touch works as normal |
| True Tone | Retained via True Tone write-in |
| Face ID | Works as normal once the sensor assembly is transferred |
| Transfers from your old screen | Front camera, earpiece and sensor assembly |
| Display adhesive | Not included, sold separately |
| Warranty | 12 months against manufacturing defects |
| Dispatch | Same day on weekday orders before 2pm, NZ stock |
Will my iPhone report an unknown part?
It may. The iPhone 11 is the first model where iOS checks whether its display is genuine. With a replacement screen fitted, Settings can show an Unknown part entry under Parts and Service History, along with a message that the display cannot be verified.
It is a notice only. The screen, touch, True Tone and Face ID all keep working normally, and nothing about the phone is locked or limited by it.
Compatible iPhone 11 model numbers
This screen fits A2111, A2221 and A2223. They are the same phone sold in different regions, sharing identical panel dimensions, so one screen covers all of them.
It does not fit the iPhone 11 Pro or 11 Pro Max. Those are 5.8 and 6.5-inch OLED phones, so neither shares a screen with the standard 11. Check your model number in Settings > General > About before ordering.
How to fit the iPhone 11 Incell replacement screen
For reference if you are doing it yourself. Work on a clean bench with proper tools, and take your time on steps three and four.
- Prepare the workspace. A clean, dust-free surface, a precision screwdriver set, plastic picks and a suction cup.
- Open the phone. Warm the edges of the display to soften the adhesive, then lift with suction and work picks around the perimeter. Disconnect the battery before anything else.
- Transfer the sensor assembly. Move the front camera, earpiece and sensor bracket from the broken screen to this one without straining the flex cables.
- Protect the earpiece flex. It carries sensors that Face ID depends on, and damaging it is the most common way a screen repair on these phones goes wrong.
- Write in True Tone. Copy the True Tone data from your original screen to the new panel with a programmer.
- Reassemble and test. Connect the display, check touch, True Tone and Face ID, then apply fresh adhesive and close the phone.
It is also the first model in this range where iOS checks the display, so read the Unknown part section before you fit it.
We recommend having it fitted unless you have done this model before. In-house iPhone 11 screen replacement is available if you would rather hand it over, and we stock the iPhone accessories you will want afterwards.
What is in the box
- 1 x iPhone 11 Incell replacement screen, front display assembly
Tools, display adhesive, the front camera, the earpiece and the sensors are not supplied. Those transfer from your existing screen.
Warranty and returns
Supplied with a 12-month warranty against manufacturing defects in the panel. It does not cover physical damage after delivery, damage caused during fitting or while transferring parts, water damage, or wear from repeated removal.
Change-of-mind returns are accepted on unopened parts in new, unused condition within 7 days of delivery, in line with our terms and conditions.
Frequently asked questions
Is an Incell screen as good as the original?
On this model it is the same kind of display. The iPhone 11 shipped with an LCD, and Incell is an LCD with the touch layer built in, so colour, brightness and touch behave the way you are used to.
Will my iPhone show an Unknown part message?
It may. The iPhone 11 checks whether its display is genuine, and a replacement screen can show as an Unknown part in Settings. It is a notice only: the screen and every feature on it work normally.
Will True Tone still work?
Yes. True Tone is copied from your original screen to the new one with a programmer during the repair.
Will Face ID still work?
Yes. Face ID depends on the front sensor assembly, which is attached to your original display and paired to your phone rather than to the screen. Transfer it undamaged and Face ID carries on working.
What refresh rate does this screen run at?
60Hz, the same as the original. The iPhone 11 was never a ProMotion phone, so there is nothing to lose here.
Will this screen fit my iPhone 11?
If your model number is A2111, A2221 or A2223, yes. Check it in Settings, then General, then About.
Do I need anything else to complete the repair?
Display adhesive for this model, which is not included, plus a programmer if you want True Tone written across. Tools if you do not already have them.
What warranty comes with it?
12 months against manufacturing defects, plus change-of-mind returns on unopened parts within 7 days. Fitting damage, physical damage and water damage are not covered.
Will my iPhone still be water resistant after the screen is replaced?
Not reliably, and that applies to any screen replacement rather than this part in particular. Apple seals the display with factory pressing equipment that a repair bench cannot match, so treat a phone that has been opened as no longer water resistant. Fresh display adhesive holds the screen firmly to the frame, which is what it is there for, but keep the phone away from water afterwards.
Will replacing the screen void my iPhone warranty?
Our 12-month warranty covers this panel against manufacturing defects. It does not cover damage caused while fitting, physical damage after delivery, or water damage. Cover on the phone itself is between you and Apple, since this is not an Apple part, so check with them first if your iPhone is still inside its Apple warranty.
How much do you charge to fit it?
We replace iPhone screens in our Queenstown workshop, and the price for each model is listed on our iPhone repair prices page.
How long does a screen replacement take?
About an hour, generally, when we fit it in our Queenstown workshop. If you are fitting it yourself, allow longer: the component transfer is the fiddly part rather than the panel itself.
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